Job opening

Product Management Cloud Services Director -London, UK; Nashua, NH, USA;Stockholm, Sweden

The Product Management team is a global team responsible for bringing market input into the business, planning product and service roadmaps and guiding the company’s focus on creating the most value for our customers. Product leaders interact across the business to ensure communication is flowing and our products are successful. We are a small team of self-starters distributed globally across Europe and the US. We work closely together and have fun building great products that customers love.

Responsible for the product management of the Episerver Cloud and Managed Services. Prioritizing market problems and potential improvement based on feedback from customers and partners as well as input from analysts and evaluation of competitors.

The primary personas include the technology buyers and users responsible for buying the services and the ongoing DevOps interactions. Ensuring Episerver provides a commercially competitive offering with effective tooling to deploy, monitor and maintain environments.

The Role

As an Episerver Director Product Management, you will be responsible for:

  • Defining the Cloud and Managed Services vision and roadmap and managing these services throughout their lifecycle. Planning and aligning with the company’s overall strategy and goals
  • Gathering market input and prioritizing requirements focusing on the technology personas and buyers
  • Working with sales, marketing and support to ensure revenue and customer satisfaction goals are met
  • Collaboration with other product and service leaders to ensure other products and services in our portfolio are meeting the needs of the market today and in the future
  • Guiding and collaborating with Research and Development and Operations teams to deliver services that technology that people love
  • Ensuring an effective commercial model for the services
  • Maintaining the Service Descriptions for the services
  • Defining the SLA and evaluating performance

Essential Requirements

  • Understanding of ecommerce and digital marketing domains, the customer needs and the competitive landscape
  • Understanding of internet and cloud technologies including Azure or other cloud PAAS services, CDN, WAF and other internet cloud services
  • Minimum of 2 years of product management experience
  • Consulting or Business Analyst experience would be beneficial
  • Qualifications in Computer Science or equivalent would be beneficial

Desirable Characteristics

  • Self-motivated
  • Ability to take leadership
  • Independent with good negotiating and communication skills
  • Strong business acumen
  • Service oriented

Apply Here

  1. Please send your resume to: [email protected]

About Episerver

Episerver connects digital commerce and digital marketing to help organizations create unique digital experiences for their customers, with measurable business results. The Episerver Digital Experience Cloud™ combines content, commerce, multi-channel marketing, and predictive analytics in a single platform to work full-circle for businesses online – from intelligent real-time personalization and lead-generation through to conversion and repeat business – with unprecedented ease-of-use.

Sitting at the center of the digital experience ecosystem, Episerver empowers digital leaders to embrace disruptive, transformational strategies to deliver standout experiences for their customers – everywhere they engage.

Founded in 1994, Episerver has offices in Australia, Denmark, Finland, Germany, The Netherlands, Norway, Singapore, South Africa, Spain, Sweden, UAE, UK, the USA and Vietnam.

If you are interested in a pivotal role within a company that is charting new territory in a market undergoing phenomenal growth, then Episerver is the place for you!

You will have the opportunity to work with some fantastic brands; industry thought leaders; and those shaping the digital experience landscape, while enjoying a flexible, collaborative and a stimulating work environment that will keep you engaged.